Contact Us

Have a question about your order, sizing,
shipping, or a product?
Get in touch and we’ll respond as soon as possible. 

WhatsApp

0410 831 202

Email

hello@dokariz.com.au

Phone

0410 831 202

Dokariz is an Australian brand curating thoughtfully designed essentials for modern living. From travel and outdoor adventures to everyday life, we focus on practical, reliable products that support comfort, confidence, and ease — wherever life takes you.

Frequently Asked Questions

When will my order be shipped? 

Orders are typically processed within 1–3 business days (excluding peak periods). 

How are shipping costs calculated? 

Shipping is calculated at checkout based on your delivery address and order size.  

What payment methods do you accept? 

We accept popular payment methods available via Shopify Payments (and any enabled options such as PayPal).  

Can I return an item? 

Yes — please refer to our Returns & Exchanges policy for eligibility and steps. 

Do you offer size guidance? 

Yes — check the Size Guide on each product page. If you’re unsure, contact us and we’ll help. 

Can I request a quote or bulk order? 

Yes — use the Contact form and mention the items and quantities you need.